Bob Mannarino
Governance Chair
Robert Mannarino is a board director and CEO who has been leading and growing public and private technology and BPO firms for over 20 years after developing his management style and operating acumen at Intel, GE, Citigroup, and ADP and with private equity firms. He is known for his strategic insight, leadership, and entrepreneurial ability to create value. He draws upon diverse experience with technology and BPO firms where he has served as board chairman/director, CEO, president, and COO.
Mannarino gained his C-level operating experience at CDI and ICT Group. As the COO of CDI (NYSE: CDI), a $1.5 billion public technology, engineering, professional services, and staffing business, he was responsible for all portfolio companies. He also served as a board member for Management Recruiters International (MRI), CDI Marine, Anders Elite, Todays Staffing, and Modern Engineering, where he had extensive board interaction. Mannarino was president of ICT Group (NASDAQ: ICTG), a $300 million public CRM services company, where he grew revenues 50% while managing through significant regulatory changes and business disruptions. He has also held senior positions at Citibank and ADP where he created innovative lines of business and products. He gained his core technology foundation designing software at GE and as a product manager at Intel.
For seven years, Mannarino served as independent board director and chaired the Compensation Committee and served on the Audit Committee of Emtec, a public IT company, and then took the company private in a "going dark" transaction. He has led technology and BPO companies in diverse verticals, including government, infrastructure, financial services, human capital management, healthcare services, and customer care. Mannarino led the sale of the Security/APL to Checkfree for over 14x EBITDA, executed a turnaround and sold a benefits administration outsourcing firm, and helped restructure and sell a healthcare claims processing company for 14x projected EBITDA. He has served as a board advisor for Clearview Capital since 2012, as a board member for their CRM services company The Results Companies, and as interim CEO for their technology firm GCR Inc. Both companies were sold at outstanding multiples.
Mannarino is chairman of OKS Group, a multinational BPO firm providing global legal research, legal process outsourcing, information, e-learning, brand protection, publishing, and medical transcription services. He is on the board of Secure Cloud Services Corp., a game-changing cybersecurity firm. He is also a frequent speaker on cybersecurity, data/analytics, and digital transformation and has spoken at NACD Connecticut where he is an active board member and Board Leadership Fellow.
Mannarino is a graduate of Chicago Booth with an MBA, Beta Gamma Sigma in Finance and Marketing (top 10% of his class). He holds a BS in Computer Science magna cum laude from Union College. He is accredited in Cybersecurity Governance from CERT at Carnegie Mellon and is a contributor to the NACD Private Company Governance report.