Susan H. Mallory, NACD.DC

Director

Boards: NACD Pacific Southwest, Scherzer International (Advisory), State Farm Fire and Casualty Insurance Company, State Farm Life Insurance Company.  

Susan H. Mallory is a former Fortune 500 financial services executive, a middle-market commercial banker, and an experienced private company board director. She has served as a corporate board director in financial services, business services, insurance, technology, and nonprofits. She is qualified to serve on audit, finance, investment, nominating, and governance, risk, and strategy committees. In addition to serving as a corporate board director, she advises private companies and CEOs on strategic growth, governance, branding, and exit planning. Susan has considerable expertise in:

  • Strategic transformations of organizations and high-impact profit and loss statements
  • Advising and financing companies through substantial growth nationally and globally, successful sales, ESOP transitions, acquisitions, restructurings, IPOs, and CEO successions in Industries that include but are not limited to financial and business services, manufacturing, distribution, retail, technology sectors, consumer products and services, real estate, nonprofit, and health care
  • Corporate governance
  • Risk management
  • Working with regulators and regulations
  • Banking and financial services 

At Northern Trust, Susan served in four key executive roles. She led wealth management’s national and global banking business, serving as the banking practice executive and producing record revenues and balance sheet growth. She built and led a diverse and highly effective team that transformed and rebranded the business from transactional to advisory banking, resulting in outstanding client retention and growth, employee satisfaction, and higher ROE. In addition, she and the team initiated a contemporary banking delivery platform. Susan also served as president, significantly growing two large geographic regions, and as founding national director of business owner services, working with private companies and their founders and investors. She was a commercial banking advisor and ran banking teams at Union, Wells Fargo, and City National Banks as well.

Susan currently serves as a board director for State Farm Fire and Casualty Insurance Co., the largest homeowner insurer in the United States, and for State Farm Life Insurance Co. Both are subsidiaries of State Farm Mutual Automobile Insurance Co., a private Fortune 50 company. She is an advisory board member of both Scherzer International, a provider of specialized background reports, and WEALTHAWK, a provider of an artificial intelligence–powered lead generation
tool. For more than 30 years, she has served on large nonprofit boards, including Occidental College, Children’s Hospital Los Angeles, Jackie Robinson Family YMCA, Rancho Coastal Humane Society, San Diego Symphony Foundation, and the National Association of Corporate Directors (NACD) Pacific Southwest Chapter. She has chaired boards through strategic and governance transformations, CEO successions, and crises. Susan is NACD Directorship Certified®. She also holds a certificate for private company governance from the Private Directors Association (PDA) and serves as a trainer in its certification program.

Susan has been recognized for her board service and contributions to the community. She was named one of the 2023 Most Influential Women Corporate Board Directors by WomenInc.com and received the Corporate Director’s Forum Award for Governance, the Martin Luther King Jr. Human Dignity Award, the Girl Scout Cool Woman Award, and other awards. She is a member of NACD, PDA, Women Corporate Directors, International Women’s Forum, and Chairmen’s Roundtable.

Susan holds a bachelor of arts in history and master of arts in diplomacy and world affairs from Occidental College in Los Angeles.